You will receive an email containing the Tracking Number when your Order has been arranged for shipping.

You can track your Order through SkyNet portal at https://skynetasiapacific.com/

Please note that Orders will take 1 to 3 days to process and the estimated delivery time will be within 3 to 5 working days from the date of your Order Confirmation, subject to delivery address and available delivery slot. Delivery lead times may be extended during peak periods.

Shipping to Malaysia Region:

The estimated delivery time will be between 7-10 working days (depending on delivery address and available delivery slot). Due to boarder control measure, there might be some international service/ shipment delay or disruption to and from Singapore.

Shipping to Other Region:

The estimated delivery time will be depending on region and available delivery slot.

No, we are unable to allow customers to choose a specific time for the delivery.

Add the product into shopping cart and choose your country/region, the delivery fee will be calculated automatically by our checkout system.

Please note that:
．If the shipping address is incorrect in the status of "Pending", please reach out to our service center to request an amendment.
．If the shipping address is incorrect in the status of "Ready to Ship", shipping information is unable to be changed.
．If the delivery fails due to the address or mobile number are not fill in correctly, the parcel will be returned to iROO and the order will be canceled, all costs will be borne by the customer including the shipping fee and other related taxes.

No, self-pick-up is not available for online ordering.